Of all the good decisions I've made in my life, choosing Sue Roach as my realtor ranks among the very best. To sell a lake house in winter is a difficult prospect, but to sell it in one of the coldest Januarys on record felt nearly impossible. Sue knows the lake area extremely well and has a keen sense of the market in general. When she walked through my door, she took in every detail and confidently told me that my lake house would not stay on the market long. Sue is kind, thoughtful, incredibly friendly, honest, highly educated, a great negotiator and an expert in real estate. She provided me with market trends and analyses, took photos of my house inside and out and had my property listed practically overnight including a virtual tour. It was absolutely clear from the beginning that my house was in the best hands. She fully understands the legalities of real estate with the detailed requirements and regulations that need to be followed and can articulate them in a way that is easy to understand. What also stood out was her availability and follow-through and how quickly she returned calls, emails and texts no matter how often I contacted her. Every interaction with her was a pleasant one. She gave me regular updates, was dedicated and hard-working all the way to the closing and made the process stress-free and absolutely painless. I can't say enough good things about my experience working with her and neither could the neighbors that recommended her to me. Sue loves what she does, she is an exemplary realtor, and is an example of what other realtors should emulate. Her results speak for themselves. Sue has my highest possible recommendation!